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Electronic & Remote Access Services

  

Denali Alaskan has many services to save you time in taking care of your accounts. They'll make your life easier.

 

VISA Check Card/ATM: One card and two ways to use it. The Denali Alaskan Visa Check Card works just like a check and an Automatic Teller machine (ATM) card, except it's easier. Use the card instead of a check at any merchant that accepts Visa - for gas, groceries, clothing or other purchases. With the Visa Check Card, you can pay for your purchase directly from your Denali Alaskan account. It also gives you 24-hour access to your accounts for balances, transfers, or quick cash at thousands of ATMs anywhere in the world. You'll never carry a checkbook again. Another great benefit is twenty-four hour access to your account at thousands of automatic teller machines worldwide through the Alaska Option, and PLUS networks. Denali Alaskan never charges a fee for ATM transactions by members, and is part of the Alaska ATM Alliance, giving you no-surcharge use at selected ATMs across Alaska. Apply on-line today!  You can also save money with our VISA Discounts/Merchant Offer Program!

   

Remote Access

InTouch 24: Like to balance your check book late at night? Or need to make an account transfer when you're traveling? With InTouch 24 and a push-button phone, you can access your account toll-free 24 hours a day, 7 days a week from almost anywhere. For security, account information and transactions are only available with a PIN (Personal Identification Number). To make it easier, you can even choose your own number! Dial InTouch 24 in Anchorage at (907) 257-7224, in Fairbanks at (907) 456-1937, or toll free nationwide at 1 800 764-1123, option 3. This service is available 24/7/364 (closed for Christmas)!

 

800 Toll Free Line: Denali Alaskan has gone nationwide. Contact the credit union using the convenience of our toll free phone line. Dial 1-800-764-1123, option 3 (during regular business hours) to speak with a telephone services representative.

 

24/7 Secure Loan Applications, By Phone & Internet: Loan by phone specialists are on call 24 hours a day, 7 days a week. Dial (907) 257-RATE (257-7283) or toll free 1-800-764-1123 ext. 7283, and we'll walk you through the loan application process.  Applications are also on-line, at the "Loans" page of our website.

 

Personal Computer Banking: If you have a connection to the Internet, you have a connection to Denali Alaskan. Make transfers between accounts or to another institution, print statements, check account balances, pay bills, order checks, and more-right from your computer. Our new online banking system incorporates the latest security enhancements including the Secure Access Code feature. Secure Access Codes add an entirely new dimension to creating a secure session, based on the way we can validate your identity to our new online banking system. 

 

You'll finish your banking in less time than it takes to find a parking space. Best of all, this service is free!* With Denali Alaskan's Personal Computer Banking, you're only a click away, 24 hours a day. Click here to learn more.

* There is a monthly charge for the Easy Pay service

 

EnCompass Finance Manager

EnCompass Finance Management is a financial management application designed to allow users of Denali Alaskan’s Personal Computer Banking to manage financial accounts including checking, savings, credit cards, loans and investments attached to multiple financial institutions all in the convenience of one safe and secure online site. And, it’s FREE! The EnCompass link is along the left side menu once you are logged into online banking. Enroll today and start getting your finances in order! 

 

Denali Direct: A hassle-free, secure service providing an easy way to eliminate piles of papers. You can conveniently receive e-statements and account-related information in the form of “alerts” via email and/or text message.

 

Log on to https://www.denalifcu.org/servlet/download?id=740 for sign-up instructions. Or, call the Member Contact Center at 257-7200, option 3, in Anchorage, or toll-free at 800/764-1123, option 3, from anywhere else in Alaska or the U.S., if you have any questions regarding Denali Direct.

 

Denali Alaskan Mobile Banking App:

It’s convenient, secure service that lets you access your Denali Alaskan account information and conduct transactions from a smart phone or table app. It’s offered FREE of charge, so it’s easy to keep track of your accounts anytime, anywhere! Click here to learn more.

  

Convenience Services

E-Statements: Obtain your statements from Denali Alaskan's exclusive Personal Computer Banking program every month. Rather than waiting for your statement to be mailed to you, you can get your statement delivered electronically. E-Statements Election is easy. Here's how...

 

Step 1. Go to www.denalifcu.org, sign in to Personal Computer Banking, and click Denali Direct.

Step 2. Click Yes, I agree and enter your email address. An email will be sent to you with an Activation code.

Step 3. Enter this number and click Activate My Address.

Step 4. Click on E-Statement link and click ok.

 

That’s all there is to it! You will receive an email once a month as link requesting your home banking password to open your PDF and view your statement.

 

Easy Pay Internet Bill Payments: Denali Alaskan's "Easy Pay" system is the perfect way to pay your monthly bills, because you are in charge of your account. Instead of letting someone else into your account, you determine when you want your bills paid, and how much to pay.

 

Click here to learn how to enroll today.  Or, call the Member Contact Center at 257-7200, option 3 in Anchorage, or 1-800-764-1123, option 3 from anywhere else in Alaska and the Lower 48, and our Call Center staff will guide you through the process.

  

Payroll Deduction / Direct Deposit: Save time by making your deposits automatically. Use direct deposit for your payroll, Social Security, retirement, Alaska Permanent Fund or IRS refund checks. Direct deposit is free and easy to set up. 

 

Overdraft Protection: Don't want to worry about how much money is in your checking account on any given day? Take advantage of Denali Alaskan's overdraft protection option. You can choose to have funds transferred from most savings or line of credit accounts.  

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ADDITIONAL SERVICES AND BENEFITS

There are many other benefits of your membership at Denali Alaskan. These include:

 

Free Notary Services

Free Payroll Deduction

Traveler's Checks

Money Orders

Bank Wire Transfers (domestic & foreign)

Western Union Wire Transfers

Credit Union Checks

Credit Life Insurance

Credit Disability Insurance

Free Telephone Transfers and Account Inquiries

Free Financial Counseling & Education Service - personal service with financial counselors and website assistance

Safe Deposit Boxes (Financial Center)

Drive Up (Anchorage/Financial Center; Juneau)

Night Depository (Anchorage; Fairbanks, Juneau)

Membership Newsletters

Member Discounts, from Select Employer Group partners

 

Family members, relatives and others living in your home may also be eligible to join Denali Alaskan. For more information on how to become a member, on services or current rates, call us at (907) 257-7200.