Summer 2017 member news

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Making every day more convenient

By Bob Teachworth, President & CEO

Bob TeachworthAs the world rushes by and around you, there is sometimes the feeling that we do not have enough time in the day to do everything we need to do. We certainly recognize that at Denali; even though we have some of the most convenient banking hours of any financial institution, with many branches remaining open on Sundays, it still can be hard to set aside the time to visit your branch to conduct transactions.

Denali has long recognized this fact, and that is one of the reasons we have developed our Global Network, which offers a number of secure channels giving you access to your account. Just about any transaction you can conduct at a branch are available through your smartphone, tablet or desktop computer:

  • Deposits, using Remote Deposit Capture
  • Transfer funds within your account, to other Denali accounts or to accounts at other financial institutions
  • Bill payments
  • Check your account balances
  • Statement copies (view or print)
  • Pay your Denali loans
  • Aggregate your financial information in one convenient, secure location. You can use this information to set savings goals and more.

Over the past 10 years or so, we had opened numerous new branches in Alaska and Washington. Research has shown us members are not conducting more transactions at the branches despite the addition of 10 new branches since 2007. Rather, the added convenience of internet and mobile banking, as well as the thousands of shared branches and ATMs in our system, has redirected many member transactions away from branches.

We looked at our branch network map and – depending on various factors – we have closed several branches in the past year. While we realize it may cause some inconvenience for members, we also recognize the Global Network we have developed, to also include a 24/7 Call Center, brings so many more options to you that what was available back in 2007.

We always keep an eye out in our markets for your access, and I can assure you that all options are on the table as we improve your access to accounts. Whether it is a branch, ATMs or remote services through internet and mobile means, Denali is dedicated to serving your needs at your convenience.

Denali’s Board of Directors: Your Voice, Your Positive Difference

By Bill Murray, Chairman of the Board of Directors

Denali’s Board of Directors completed our most recent officer elections, and I’m humbled and proud to serve as the Chairman of this dedicated, hard-working group. I want to recognize all of our Board for their efforts over the years:

  • Heather Flynn, 1st Vice Chair
  • Peter Raiskums, 2nd Vice Chair
  • Werner Waak, Treasurer
  • Jon Dunham, Secretary
  • Brian Hickey, Board Member
  • Karen Morrissey, Board Member

I want to take the opportunity in this column to highlight our board and also to remind you of the credit union difference, and what it means to you. Denali is a financial cooperative, owned by you – our members. Cooperatives operate for the members' benefit, not for the financial benefit of a few stockholders. As such, there are numerous ways we, as a cooperative, are dedicated to your success:

  • Open and voluntary membership. You have voluntarily chosen to become a member if Denali. We believe that means you should be treated like an owner, and not just a number.
  • Democratic member control. Members ultimately control their cooperatives. When you attend an annual meeting or vote for the board of directors, you're exercising your member-owner control.
  • Autonomy and independence. Co-ops have an essential need to be autonomous in the same way that enterprises controlled by capital are. Denali is a not-for-profit enterprise, which means our products are designed to help you achieve financial success. We may not always have the absolute lowest rate on loans, or absolute highest dividend rates, but we constantly shop our competitors to make sure you can say your accounts at Denali are at or near the top products offered in your communities.
  • Education, training, and information. Members play their role in the cooperative when they understand that role and the co-op to which you belong. That's one reason, for example, that your credit union provides you with this information and other educational tools.
  • Concern for community. Cooperatives exist primarily for the benefit of their members. Because of this strong association with members, they also are often closely and actively tied to their communities. Denali’s social responsibilities include both financial support of many local organizations, as well as the “sweat equity” of thousands of volunteer efforts by our staff to clean up streets, rebuild playgrounds, and much more.  This is done via our “Community Counts” initiative.

The success of Denali is tied to your success – every time you open a new account, you are contributing to the financial health of each of your fellow members. As your Board Chairman, I urge you to also let your family members and peers know about your experiences at Denali, and to encourage their membership in this cooperative. We look forward to another year of working together to support each and every one of you. Thank you for your membership.

Alaska State Fair

Denali is excited to announce that we will be in a brand new booth this year at the Alaska State Fair! Come visit us on the purple trail and let us finance a new toy or hot tub for you! Also, be sure to “like” us on Facebook and keep an eye out for our Alaska State Fair ticket giveaway.

Protecting your information

Your finger is your password with Touch Login

Touch login finger logoHeadlines about massive data breaches appear almost weekly, and reports about the theft of personal records at other institutions have alarmed many, including our members. This is why we've reaffirmed our commitment to ensure the protection of your information.

One way we provide an extra layer of security for members is the use of two-factor authentication for Online and Mobile Banking. We’ve made secure login especially easy for members who have touch-enabled Apple and Android devices. With these smartphones and tablets, you have the additional option to use a secure biometric login. See how easy it is to bank Everywhere 24/7 with just a touch at www.denalifcu.org/touch-id.

Important dates

July 14 -16
Bear Paw Festival, Eagle River

July 14
Denali Rally Golf Tournament

Aug. 10-12
Denali Community Counts Days with Habitat for Humanity, Anchorage

Aug. 12
Denali Community Counts Days with LeeShore Women’s Run, Kenai

Aug. 24 - Sept. 4
Alaska State Fair

Sea kayak photo

Facebook 2018 Calendar Photo Contest

Your favorite member photo contest is back so start collecting your favorite Denali, Aurora Borealis, and Alaskan wildlife photos to be featured in our 2018 Member Calendar. Starting July 15 thru September 30 submit your favorite Alaskan photos showing us why You Belong Here and you automatically enter for a chance to win our grand prize, a $250 Visa gift card and a canvas print of the winning photo.

Couple in new home

It's a great time to buy a home

Let Denali’s knowledgeable Home Loans staff get you into your dream home today.

  • Apply now and save $250 on closing costs (limited-time offer)
  • Local loan officers to assist you
  • Apply online at your convenience

We'll help you get on the right path toward home ownership. Visit www.denalifcuhomeloans.com for mortgage calculators, home purchasing advice and facts you need about the different types of loans (FHA, VA, HUD 184, USDA, conventional loans) best suited to your needs.

Online or in person, we're here to help. Complete our online loan application and save your work as you go. Return later if you prefer. It's easy Everywhere 24/7 convenience. Prefer the assistance and advice of an experienced home loan expert? Contact one of our loan originators:  Alaska 907-257-1601 | Washington 253-234-6290 |  www.denalifcuhomeloans.com.

Community Counts Update

Denali’s Community Counts Days got off to a great start with approximately 100 Denali employees pitching in with the Municipality of Anchorage and the Anchorage Chamber Citywide Cleanup in May.

Our Fairbanks crew and their family members partnered with the Fairbanks Resource Agency to help with spring cleanup for the Senior Services Building on May 18 and 19.

Denali’s Kent branch helped kick off the Communities in Schools Kent’s “Fill the Bus” School Supply Drive benefiting students in need in the Kent School district, which took place in conjunction with the Kent Chamber of Commerce Business After Hours reception on June 22 at the Kent Financial Center.

Our Juneau employees are looking to help the Juneau Community Foundation re-build the Twin Lakes Playground, which was recently destroyed by arson. Details on this to follow.

Thank you to all employees and members that helped with our first three Denali Community Counts Days. We look forward to everyone’s participation as Denali strives to better the communities in which we serve.  

For more information, visit: www.denalifcu.org/community-counts

COMMUNITY COUNTS EVENTS

Anchorage
Denali’s next Community Counts Day in Anchorage will be partnering with Habitat for Humanity. We are inviting all Denali employees and members to pitch in to build houses, build hope and change lives.

Work location: Mountain View
Dates: August 10-12 and November 2-4.

Downloand event flier (PDF) for volunteer information and details.

Kenai
Denali’s Kenai crew will be helping with LeeShore Center’s 30th Annual Kenai Peninsula Run for Women slated for August 12.

Downloand event flier (PDF) for volunteer information and details.

Community Counts chart