If you're looking for a rewarding career opportunity you've come
to the right place. Denali Alaskan's employees enjoy an
industry competitive salary scale, a great working atmosphere, and a generous
benefits package.
Here are some of the current job openings.
Department: Fairbanks - Johansen Wal-Mart (050) Exempt: No
Reports To: Assistant Branch Sales Manager Function Supervised: None
Description:
Performs a multifaceted retail-banking role to “Create a Great Experience for all of our Members.” Sells and cross-sells the institution’s products and services through outbound calls, prospecting, and over-the-counter sales. Responsible for meeting monthly sales goals. Provides exceptional member service and demonstrates the ability to work well in a team-oriented environment. Performs duties ranging from sales to teller functions, new account openings, loan origination and selling fixed annuities.
Duties and Responsibilities:
1. Sells credit union products and services.
2. Provides exceptional member service to “Create a Great Experience” for all credit union members.
3. Ensures proper controls are maintained over all aspects of branch operations.
4. Performs all paying and receiving functions (withdrawals, deposits, handling of negotiable instruments etc.)
5. Responsible for security and the maintenance of proper cash requirements in teller drawer. Adheres to credit union guidelines (balancing, new account/loans, security).
6. Solicits new business through promotions at the branch, telephone and mail. Identifies member needs and sells appropriate credit union products.
7. Interviews loan applicants, assists with applications, answers basic loan questions.
8. Represents the credit union in a courteous and professional manner, through both dress and behavior. Delivers prompt efficient and accurate service to all credit union members.
9. Services existing members with retail banking needs to include teller transactions.
10. Follows appropriate credit union, regulatory and legal requirements.
11. Maintain product sales averages in accordance with department or branch goals.
12. Convert qualified referrals to new business in accordance with department or branch goals.
Required Education:
High school diploma or equivalent required. Bachelors degree preferred.
Required Experience:
Experience with a financial institution preferred.
Servi-Star Requirements:
• Maintain a member satisfaction rating of 6.0 out of 7.0 using the Quality Loop Software and based on the service standards established by Denali Alaskan Federal Credit Union.
• Complete Denali Alaskan Federal Credit Union’s product assessment within 90 days of employment with a score of 100%. (Note: this assessment may be taken as many times as needed to achieve this score.)
Physical Requirements:
Office mobility required. Must possess sufficient manual dexterity to skillfully operate standard office equipment. Corrected vision and hearing in normal range. A telephone device to enhance hearing will be provided if needed. Must be able to physically lift up to thirty-five pounds. May require use of handcart or other device for the transportation of materials.
Skill Requirements:
• Sales oriented, outgoing and professional personality
• Proven sales record
• Creative
• Conflict resolution
• Listening, oral, and written communications
• Detail oriented
• Goal oriented
• Initiative/self starter
Should be familiar with data processing systems, personal computers, accounting, lending. Excellent communication skills, both verbal and written, as well as interpersonal and public relations skills. Good understanding of regulations applicable to lending and deposit products.
Technical Skills:
• Microsoft Word
• Excel
• Fax, Calculator
