Your Security Is Our Concern
As part of Denali Alaskan’s Above & Beyond commitment to your financial success, we have developed this page to help you protect your account security.
There are many ways people may try to breach your account, from low tech efforts such as “dumpster diving” (literally, going into garbage cans to find statements or other financial information which may have been thrown into the trash) to “phishing” (sending an e-mail to a user falsely claiming to be an established legitimate enterprise in an attempt to scam the user into surrendering private information that will be used for identity theft).
The most common phishing scheme directs you to a web site where you are asked to update personal information, such as passwords and credit card, social security, and bank account numbers, that the legitimate organization already has. The web site, however, is bogus and set up only to steal the user’s information.
Denali Alaskan never asks for such information via e-mail, nor do our staff members call you to ask for such information over the phone.
Alaska Credit Union members are being targeted by a text-based mobile phone scam. Here is an example of the message you might receive.
Denali Alaskan has uncovered a check scam. In this scam, people are receiving unsolicited (and, ultimately, counterfeit) Denali Alaskan checks for various dollar amounts, and a letter instructing the recipient to retain a portion of the funds as payment; the recipient is asked to wire the balance of the funds to two individuals in the Philippines, and to purchase a cashier’s check for another individual.
A number of people have fallen victim to this scam. Additionally, other potential victims have forwarded copies of these checks and the letter to Denali Alaskan’s Risk Management department. Sadly, the people that have followed the letter’s instructions are now out the amount of the check since they negotiated the bogus check with their own financial institution.
Denali Alaskan’s Risk Management department believes this check scam is being promoted by a foreign crime ring and one law enforcement agency believes the scam is specifically related to a Nigerian crime ring.
Protect yourself and your account at all times. If you receive an offer that just sounds too good to be true (like getting free money), check with Denali Alaskan first to see if it is a legitimate offer. If the check appears to come from Denali Alaskan, it is especially important to visit your branch, or email our Member Contact Center with copies of the suspicious mailing material so we can help you determine if the offer is legitimate.
The Atlanta Police Department has developed an informative PDF about holiday season safety/security. We have linked to their presentation here, as a service to you. We hope you have a safe, secure and fun holiday season!
Free training for members! Read about Internet Security, Phishing, ATM Safety and much more. DDI is a national leader in online safety training; take advantage of this free educational offer for Denali Alaskan members, learn their tips and tactics, and take charge of your security.