Your Security Is Our Concern
As part of Denali Alaskan’s Above & Beyond commitment to your financial success, we have developed this page to help you protect your account security.
Avoid holiday shopping scams
The Cyber Division of the Federal Bureau of Investigation reminds consumers that cyber criminals use aggressive and creative ways to defraud consumers during the busy holiday shopping season. Deals that sound too good to be true probably are, says the Bureau.
The Bureau advises shoppers to be vigilant in protecting their credit card and other personal information when conducting online transactions. This includes recognizing unsolicited emails and being cautious when emails ask recipients to send personal information, click embedded links or download attachments.
Following a few tips can help ensure a safe holiday shopping experience for you.
Here are some additional tips you can use to avoid becoming a victim of cyber fraud:
Source: Federal Bureau of Investigation Cyber Division
Get more tips from the FBI Cyber Division
Protect your Online Account
The best way to keep your online access secure is to update your web browser. You may access your account by using a variety of browsers, such as Internet Explorer, Safari, Firefox or Chrome. However, older browsers may not have updated security measures, so please make sure you are using the most up-to-date version of your browser for a secure internet banking transaction.
Denali Alaskan is committed to account safety, so we have a few more tips to help you maintain account security when using web or mobile access:
There are many ways people may try to breach your account, from low tech efforts such as “dumpster diving” (literally, going into garbage cans to find statements or other financial information which may have been thrown into the trash) to “phishing” (sending an e-mail to a user falsely claiming to be an established legitimate enterprise in an attempt to scam the user into surrendering private information that will be used for identity theft).
The most common phishing scheme directs you to a web site where you are asked to update personal information, such as passwords and credit card, social security, and bank account numbers, that the legitimate organization already has. The web site, however, is bogus and set up only to steal the user’s information.
Denali Alaskan never asks for such information via e-mail, nor do our staff members call you to ask for such information over the phone.
Security Access Codes…taking protection to a new level
Denali Alaskan's home banking is one of the most secure and dynamic systems available on the market. The new “Security Access Code” system, which replaced the old “Multi-factor Authentication” security system, helps protect your account.
For more information about the new home banking system and all of the great new features it offers, please visit our learning center or call the Member Contact Center at 257-7200, option 3, or toll-free at (800) 764-1123, option 3. The Member Contact Center has created a short guide to help steer you through the new system, and put you back in the driver’s seat as you take charge of your account.
Here are some hints we've found about keeping your identity and your account secure:
Free training for members! Read about Internet Security, Phishing, ATM Safety and much more. DDI is a national leader in online safety training; take advantage of this free educational offer for Denali Alaskan members, learn their tips and tactics, and take charge of your security.