Reports about the theft of personal information from companies that manage consumer records have been on the rise. This has many consumers weary about the management of their information.
We realize you may have concerns and want to let you know that Denali takes the protection of your information seriously. We work diligently to protect the security of your records and we provide our members with ways to help prevent unauthorized access to your information.
You can take additional steps to protect your information. Here are some options we provide that you may consider:
USE AN ACCOUNT PASSWORD
Members may ask that a unique password or passcode be used when conducting transactions by phone or in person at a branch. This is used primarily to identify members who call our Member Contact Center, but members may request that a password or passcode be required for branch transactions as well. Visit your branch or call our Member Contact Center at 907-257-7200, option 3 or 800-764 -1123, option 3 to request this service.
MONITOR ACCOUNTS ONLINE
Denali's Online and Mobile Banking allow you to see your account transactions as they occur. You also have the option to be sent text or email alerts when transactions are made. Monitoring accounts online can help you detect suspicious transactions that you can report to us. MORE »
MONITOR VISA CREDIT AND DEBIT CARD ACCOUNTS
Visa® Purchase Alerts will notify you whenever certain transactions happen on your credit or debit card based on parameters that you choose for yourself. This can be used to notify you of potentially unauthorized transactions. MORE »
REPORT SUSPICIOUS MESSAGES
Scammers frequently use phony emails, text messages or phone calls that appear to be from an authentic source. Our Phishing page tells how you can identify these scams and lists convenient free services we give you for reporting these scams. MORE »
GET DENALI'S SECURITY ALERTS ON TWITTER
Denali has established a Twitter feed dedicated to instant notices about information hacks, scams and fraud. We created this feed solely for the posting of security information, not for any sales or marketing promotions. Follow us on Twitter at @DenaliDefense to receive security alerts. See our Twitter Page.
USE OUR SECURE TWO-FACTOR TOUCH LOGIN
Denali's mobile app gives you the option to use your unique fingerprint for logging in to your accounts. This two-factor authentication provides an extra layer of security to prevent your account from being compromised. See the "Touch ID" option on your mobile app startup screen to use Touch Login. This feature is available for touch-enabled Apple and Android devices. MORE »
DOWNLOAD "TIPS FOR CONSUMERS"
This comprehensive two-page document from the Financial Services Information Sharing and Analysis Center provides actions you can take in response to recent hacks on consumer information and offers several useful tips for protecting your information.
Download "Tips for Consumers" (PDF)
Working together we can help defeat the malicious efforts of hackers and fraudsters.
Protecting your information—it's one more reason why You Belong Here.